"The address list could not be displayed" error message when you use your Contacts to address a new message in Outlook

Ran across this twice recently so I’m putting it here for possible future reference.

The last troubled mailbox had somehow gotten corrupt and when trying to recover/rebuild it somehow also Outlook Address Book had gotten corrupt.  Following these instruction was a piece of cake to remove the old broken OAB and rebuild it fresh.

SYMPTOMS

If you attempt to address a new message from your Contacts, you may receive the following error message:

The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help.

“The address list could not be displayed” error message when you use your Contacts to address a new message in Outlook

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4 responses to “"The address list could not be displayed" error message when you use your Contacts to address a new message in Outlook

  1. Regarding “”The address list could not be displayed” error message when you use your Contacts to address a new message in Outlook”

    THANKS-A-MILLION! I’d been troubleshooting for an hour, found this MS Support reference link and it worked like a charm.

  2. Your very welcome. Thanks for the feedback; glad this proved helpful in guiding you to the solution. – Dale

  3. There is good tool which works with Outlook Express files,also it has many possibilities-opening dbx,as far as i know it is free,tool restore mails,attached files,fix other mail files,program is compatible with Windows 2003, Windows 2000, Windows Me, Windows Vista, Windows 98, Windows NT 4.0, Windows XP, Windows XP SP2 and any version of Outlook Express, installed on your PC,recovery represents the analysis of separate dbx files, because Outlook Express splits your mailbox into several files.

  4. Alex,

    Thanks for that tip – There are still some Outlook Express users out there and this might be of great help too.

    I’m advising people to move off OE and use the fantastic and free Windows Live Mail product. You can get that at http://www.get.live.com

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