Users cannot connect to remote desktops by using the Windows Small Business Server 2003 Remote Web Workplace

FYI – I found this helpful with one customer.  Port 4125 usage battle between services.  This is always a pain when a user calls reporting this error.  To fix it I’ve been restarting the Microsoft Firewall service and/or the IIS Admin service; however, that didn’t address the root cause.

Users cannot connect to remote desktops by using the Windows Small Business Server 2003 Remote Web Workplace

Article ID
:
886209

Last Review
:
December 3, 2007

Revision
:
4.3

SYMPTOMS

When users try to connect to a remote desktop on a Microsoft Windows Small Business Server 2003-based network by using a Remote Web Workplace connection, they receive the following error message:

Connectivity to the remote computer could not be established. Ensure that the remote computer is on and connected to the Windows Small Business Server network.

This issue occurs when users click Connect to Server Desktops or Connect to Client Desktops on the Remote Web Workplace site and then try to connect to one of the server desktops or client desktops in the list.

CAUSE

This issue may occur if a process that is running on the Windows Small Business Server-based computer is listening on Transmission Control Protocol (TCP) port 4125. On a Windows Small Business Server-based computer, the Remote Web Workplace uses TCP port 4125 for its remote desktop feature. Sometimes, another process may use TCP port 4125 before Remote Web Workplace can claim port 4125. If another process is listening on this port, Windows Small Business Server cannot respond to the remote computer’s connection request.

Users cannot connect to remote desktops by using the Windows Small Business Server 2003 Remote Web Workplace

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3 responses to “Users cannot connect to remote desktops by using the Windows Small Business Server 2003 Remote Web Workplace

  1. Amazing Sitr I like it. It Was Interesting

  2. A very Nice Website Ive seen Uptill. Excellent post. Keep it up! Good day!

  3. When I tried to log on to my notebook, a box saying “there are not sufficient resources to load” my account with the default something-or-other came up. The box had a timer that was going to close the window, and then when it closed it would not log me on. I could not turn it on normally so I cut the power. When I turned it back on I logged on fine?
    I read here Worcester PC but couldnt make sense?

     

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